General Assistance services are provided on an appointment basis and normally require the following verifications:
Driver's license or state ID for each adult
Social Security card for all household members
Birth certificate for all household members
Permanent Residency card or naturalization certificate if born outside of U.S.
Marriage certificate or divorce decree including child support order
Lease, mortgage statement or letter from landlord
Utility bills for current month
Proof of all income for the last 30 days, including pay stubs, child support, Social Security, pension, gifts from friends / relatives, etc.
Current statements for all bank accounts, including checking, savings, credit union, 401K, etc. held both individually and jointly
Medical insurance card
Life insurance policy
Car title or payment book
Written receipt from DHS, or completed public aid application
Written proof if you have ever been convicted of a felony and/or are currently on probation or parole.
If you are able to work, you must also provide these items:
Unemployment Compensation Benefits eligibility letter or print out, dated within the last 30 days
Verification of current Illinois Job Service registration.
Both of the above items can be obtained from the Illinois Employment & Training Center located at 723 W. Algonquin Road in Arlington Heights.
If you are unable to work due to a disability you must also provide these items:
Social Security Administration receipt indicating application date for Disability and/or SSI
Complete Palatine Township medical form or DHS Report of Incapacity completed by your physician
If on a medical leave of absence a letter from you employer to verify status
This is a list of general requirements. Accordingly, some items may not apply to you or additional items may be requested from you.
Please contact the General Assistance office at 847-358-6110 to schedule a confidential appointment. You can also fax the General Assistance office directly at 847-358-5725.